Frequently asked questions
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Getting started with our services is easy! Simply reach out to us through our contact form or email, and we'll schedule a consultation to discuss your project requirements and goals in more detail.
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Prepare any questions, thoughts and ideas you may have! We’ll send a list prior to our call for you to brainstorm some pointers for us to discuss.
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Yes, we offer ongoing support and maintenance services exclusively for our existing clients to ensure your website remains up-to-date, secure, and performing optimally. We can tailor a support package to suit your specific needs and budget.
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Yes, we understand that some projects require quick turnaround times. While we always strive to deliver high-quality results, we can discuss options for accommodating rush projects or tight deadlines on a case-by-case basis.
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The duration of the design process can vary depending on the scope and complexity of the project. For our branding and web packages, we've established a timeline of 4 weeks for each. These timelines have been set to ensure that we honor both our clients' and our studio's time commitments, and to maintain a high-energy pace throughout the project. We'll work closely with you to establish a timeline and keep you informed of progress every step of the way.
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Your involvement is key to ensuring we capture the essence of your brand effectively. We kick off with a collaborative custom brand workshop, where we'll dive into your brand story and aspirations. As we progress, you'll have the opportunity to review and provide feedback at each stage, ensuring the final result reflects your vision. Don't worry, we're here to guide you through the process every step of the way!
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This is a service we do not offer. Our SOCIAL MEDIA DESIGN service, solely includes design deliverables.
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During the course of our project, we may need to consider additional expenses such as purchasing fonts for your brand, website hosting, email marketing services, or third-party tools. Rest assured, any decisions regarding these costs will be made in consultation with you, and they will be clearly outlined and added to the final invoice.
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We offer to pay in full or 50/50.